Privacy Policy

Last updated: September 12, 2024

At Moonsys, we prioritize your privacy and are committed to protecting the personal data we collect from clients who engage with our SaaS products, creative agency services, web development, and app development services. This privacy policy outlines how we collect, use, and protect your information.

Information We Collect

We collect information necessary to provide you with our services and improve your experience. This includes:

Personal Information:

  • Name

  • Email Address

  • Contact Information

  • Payment Information (e.g., credit card details for billing purposes)

  • Company Information

Project and Service Information:

  • Details about your projects

  • Project timelines and deliverables

  • Communication logs with our team

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Technical Data:

Usage data related to our SaaS products

  • Device information.
  • IP addresses.

Cookies and tracking technologies

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

How We Use Your Information

We use the information we collect for the following purposes::

  • Service Delivery: To provide, operate, and maintain our services, including SaaS products, web and app development projects, and creative services.

  • Project Management: To communicate project updates, timelines, and requirements..

  • Billing and Payments: To process payments for services rendered.

  • Improvement of Services: To enhance and improve our products and services based on client feedback and usage data.

  • Security: To protect our systems and your data from unauthorized access.

  • Marketing:With your consent, we may send promotional materials or updates related to our services.

Your Rights

Depending on your location, you may have the following rights concerning your personal data, kindly share your data:

  • Access: Request a copy of the data we hold about you.

  • Deletion: Request the deletion of your data, subject to legal obligations.

  • Restriction: Request the restriction of processing your data.

  • Objection: Object to processing based on legitimate interests.